Return Authorisation Form
Please contact a GCG Sales Member regarding your return request PRIOR to filling out the Return Authorization Form.
- Products authorized for return by a GCG Sales Member must be returned within 7 days from invoice date
- This form MUST be submitted prior to returning any products to GCG. Failure to submit this form will incur an administration fee of up to $50.00
- Goods must be returned via the customer's designated courier/postal service, at the customer's cost. Due to COVID19 in person deliveries from anyone will not be accepted, in line with our current policies and procedures.
- All items MUST be in new condition, with unopened and unwrapped as-shipped by GCG condition manufacturer's packaging (this is to protect the health of GCG staff around the COVID19 virus), and all associated parts (if any) MUST be be included. Goods that have been opened will be rejected by the warehouse via the courier and returned to the shipper at their cost, GCG will not be liable for any lost goods due to the rejection at the dock.
- Products that have been installed WILL NOT be accepted for return.
- A Restocking Fee may apply - refer to our Terms and Conditions found below for more information.
GCG TURBOCHARGERS TERMS & CONDITIONS
ACCC REFUNDS AND RETURNS REQUIREMENTS
