These are the entire Terms and Conditions of Sale of all Goods merchandise and services (“the Goods") supplied by G.C.G. TURBOCHARGERS AUSTRALIA PTY LIMITED (ACN 001 825 609 - ABN 28 001 825 609) and any associated and related companies or businesses (all of which are referred to as “GCG”) to any person, firm or company placing an order with GCG for the purchase of any Goods (“the Customer”). Except as otherwise expressly agreed upon in writing between a duly authorised officer of the GCG and Customer, these Terms and Conditions shall apply notwithstanding any provisions to the contrary which may appear on any order form or other document issued by any Customer.
1. No quotation by GCG shall constitute an offer.
2. All orders placed with GCG shall only be accepted subject to these Terms and Conditions, and GCG is not bound to accept any order. GCG may at any time, and from time to time alter these Terms and Conditions of Sale and such altered Terms and Conditions of Sale shall as found on GCG’s web site.
4. Goods and Services Tax (“GST”) Sales Tax or any other applicable tax or duty payable shall be paid by or reimbursed by the Customer to GCG on demand and the Customer shall indemnify and keep indemnified GCG in respect of all taxes and duties including GST arising out of any sale of Goods or the subsequent use of Goods after the sale to the Customer.
5. GCG may amend or update these terms and conditions of use from time to time without notice to you. You agree that you will comply with any additional terms and conditions that have been made available to you for download on the website at https://www.gcg.com.au. Such additional terms and conditions are incorporated by reference into these terms and conditions.
6. Prices quoted are firm for fourteen (14) days and thereafter are subject to increases without notice, in the case of standard Goods to the prices shown in GCG ’s price list current at the date of dispatch of the Goods and in the case of special Goods not included in GCG ’s price list to such increased amount necessary to cover any extra costs to GCG as a result of increases since the date of quotation in cost of materials, labour, freight, insurance, tariffs, duties, taxes and manufacturing costs generally.
TERMS OF PAYMENT
7. The granting of credit to a Customer shall be at the absolute discretion of GCG and unless otherwise advised by GCG in writing, the Customer shall make payment of all amounts payable within thirty (30) days after the end of the month of delivery or the date of the Invoice, whichever is the earlier.
8. Customers shall not be entitled to withhold payment of any account by reason of any account query, dispute or set off. The Customer agrees to pay GCG administration and handling fees in respect of any copies of documents required or other processing involved in the conduct of the account including but not limited to account administration fees, Merchant or other fees incurred as a result of payment by credit or charge card or Bpay or payment by any other means and such fees will be charged to the Customer’s account.
9. If the Customer fails to make payment in accordance with Clause 6 GCG shall be entitled to:-
10. Customers having overdue accounts will be precluded from participating in any special deals, discounts, rebates, bonus payments, redemptions and all other incentive programs until their accounts are no longer overdue.
11. All items are quoted ex-GCG store unless stated otherwise.
12. The Customer shall be responsible for the cost of any delivery made ex- GCG store. If GCG is requested to arrange for delivery of products beyond the store, the Customer shall pay the delivery charges stipulated by GCG from time to time. GCG shall in all cases be entitled to choose the method of transport.
13. Any date or time quoted for delivery is an estimate only and GCG shall endeavour to effect delivery at the time or times required by the Customer but failure to do so shall not confer any right of cancellation or refusal of delivery on the Customer or render GCG liable for any loss or damages directly or indirectly sustained by the Customer as a result thereof.
14. GCG 's obligation to deliver shall be discharged on arrival of the Goods at the Customer's nominated delivery destination, nominated transport company, nominated agent or the address appearing on the invoice. The Customer shall unload the Goods upon delivery, provided that if the Customer is unable or unwilling to accept physical delivery of the Goods when the Goods are ready for delivery, GCG shall be entitled to charge a fee for any delay experienced or arrange for the storage of the Goods at the risk and cost of the Customer including all transportation, storage and other consequential costs. GCG may, at its discretion, make and invoice partial deliveries and each partial delivery shall be a separate sale pursuant to these Terms and Conditions of Sale.
15. GCG may, at its discretion deliver the Goods in separate instalments in any sequence. Where such Goods are so delivered by instalments, each instalment shall be deemed to be the subject of a separate contract and no default or failure by GCG in respect of any one or more instalments shall vitiate the Contract in respect of Goods previously delivered or undelivered Goods.
16. The Customer shall examine the Goods immediately after delivery and GCG shall not be liable for any mis-delivery, shortage, defect or damage unless GCG receives details in writing within seven (7) days of the date of delivery of the Goods.
PROPERTY AND RISK
17. Notwithstanding delivery of the Goods or their installation, property in any given Goods shall remain with GCG until the Customer has paid and discharged any and all other indebtedness to GCG on any account whatsoever, including all applicable GST and other taxes, levies and duties. Any payment made by or on behalf of a Customer which is later avoided by the application of any Statutory Provision shall be deemed not to discharge the Customer's indebtedness and, in such an event the parties are to be restored to rights which each respectively would have had if the payment had not been made.
18. The risk in the Goods shall pass to the Customer upon delivery to the Customer or his agent or to a transport company nominated by the Customer.
19. The Customer acknowledges that it is in possession of the Goods solely as a bailee for GCG until payment as defined in clause 6 has been made in full to GCG and until such payment:
20. GCG licenses the Customer to install the Goods. If the Goods are affixed to other materials, the totality thereof shall be the sole and exclusive property of GCG until payment as defined in clause 6 has been made in full to GCG unless the other materials or part thereof are or is the property of a party or parties other than the Customer in which case the totality thereof shall be deemed to be owned as tenants in common with such other party or parties in shares corresponding to the respective amounts paid or payable by the Customer in respect of such other party or parties.
21. The Customer shall be at liberty to agree to sell the Goods (independently or affixed to other materials) subject to the condition that until payment has been made in accordance with clause 6, the Customer shall sell as an agent and bailee for GCG and that the entire proceeds from the sale thereof shall be held in a separate account on trust for GCG.
22. The right to on-sell, deal or otherwise dispose of the Goods in the normal course of trade may be revoked at any time by GCG and shall automatically cease if a Receiver is appointed over any of the assets on the undertaking of the Customer or if a winding up order is made against the Customer or if the Customer goes into voluntary liquidation (otherwise than for the purpose of reconstruction or amalgamation) or administration or calls a meeting of, or makes any arrangement or composition with, creditors or commits any act of bankruptcy or where the Customer is in default of any of its obligations to GCG.
PERSONAL PROPERTY SECURITIES ACT 2009 ("PPS ACT")
24. Subject to payment in full being made as defined in clause 6, of the complete Terms & Conditions as found at www.gcg.com.au, GCG shall use its best endeavours to pass on to the Customer the benefit of any warranties or guarantees it receives in respect of Goods or parts thereof supplied to the Customer.
25. A standard warranty of 12 months, calculated from the date of purchase will apply on all refurbished/reconditioned products, all electrical products unless covered by the manufacturer are not covered by GCG once they are opened from the original packaging. Whereby an item is refurbished/reconditioned only the new components used are covered under the specific warranty. The manufacturer’s warranty will apply on all other products and the warranty card and proof of purchase must accompany Goods for repair; otherwise nominal service charges will apply and are payable by the Customer.
26. The return of Goods for replacement will not be permitted without a prior Return Authorisation (RA) Number from GCG, issued by completing this form, GCG product return authorisation form
27. The return of Goods for warranty consideration will not be permitted without completion of a warranty claim form, Warranty claim form
28. Repaired non-warranty Goods will be charged to the Customer who may on charge these costs to the retailer, these Goods will be shipped on a prepaid freight basis borne by the Customer.
29. All returns are subject to GCG’s restocking policy and fees, and freight or peculiar charges will not be credited.
30. Hose cut to size for a customer will not be accepted back for credit or refund.
31. GCG's does not warrant any product used in any type of motor racing or sports competition, any offroad professional or recreational use, custom or modified applications, any illegal highway, marine, industrial or commercial use.
32. Warranty only covers faulty new or reconditioned components or faulty workmanship with respect to the purchased product, reused customer parts are not covered under GCG's warranty.
33. This Warranty does not cover damage, fault, failure or malfunction of the Goods due to external causes including but not limited to accident, abuse, misuse, problems with electrical power, servicing not authorised by GCG, usage and/or storage and/or installation not in accordance with Product instructions, failure to perform required preventive maintenance, normal wear and tear, or any attempt by any other person other than GCG personnel or any person authorised by GCG, to adjust, repair or support the Goods and problems caused by use of parts and components not supplied by GCG.
34. To the extent permitted by law, GCG and Customer agree that GCG will not be liable for Goods not being available for use, or for data or software which is lost, corrupted, deleted or altered. GCG shall not be liable to the Customer for any incidental, indirect or consequential damages arising out of or inconnection with the purchase, use or performance of Goods and services, even if GCG has been advised of their possibility.
35. To the extent permitted by law any typographical, accounting, clerical or other administrative error in sales literature, quotation, price list, acceptance of offer, invoice or other documentation or information issued by GCG shall be subject to correction without liability on the part of GCG.
36. Custom built products or products which have been especially ordered in for a Customer “Special Order” items will not be accepted for credit or refund.
SERVICE AND TECHNICAL SUPPORT
37. GCG will provide general service and technical support to the Customer on a remote basis, via telephone, email or video conferencing. Service and support may vary from product to product. If the Customer purchases optional services and support as listed on the Customer’s invoice, GCG will provide the optional service and support to the Customer in accordance with its current terms and conditions of the optional service contract between GCG and Customer, in addition to the standard warranty. GCG may at it’s discretion, revise its general and optional service and support programs and the terms and conditions that govern them. All general service and technical support will be considered the opinion of the technician and should be use with caution and in conjunction with other research on the technical issue, advice is not definitive.
38. GCG has no obligation to provide service or technical support until GCG has received full payment for the product or service/support contract. GCG has no obligation to provide service or technical support to product GCG did not supply under GCG Terms and Conditions of Sale.
LIMITATION OF LIABILITY
39. Neither party excludes or limits the application of any provision of any Statute (including the Competition and Consumer Act 2010 (CCA) as amended from time to time ("the Act“)), where to do so would contravene that Statute or cause any provision of these Terms and Conditions to be void. Nothing in these Terms and Conditions modifies or excludes the conditions, warranties, and undertakings and other legal rights under the Act and other laws. Except as expressly set out in these Terms and Conditions, and the Act, GCG makes no warranties or other representations under or inconnection with these Terms and Conditions, and GCG’s liability in respect thereof, is limited to the fullest extent permitted by law.
40. In the case of Goods supplied by GCG to a Customer who is not a "consumer" as defined in the Act, if the Goods are defective or there is any other material breach by GCG of these Terms and Conditions, then provided that the Goods are preserved intact and made available for inspection by a representative of GCG and are returned to GCG in the same order and condition as that in which they were delivered, then GCG’s total liability to the Customer pursuant to this Clause is limited, at GCG’s option, to any one of supplying, replacing, or repairing the Goods in respect of which any loss or damage has occurred.
41. Should the Customer seek indemnity from GCG in respect of any claim by a consumer on the Customer as a result of a breach of condition or warranty implied by the Act in a contract for the supply of Goods by the Customer to that consumer, Clause 28 will not apply and in respect of Goods that are of a kind ordinarily acquired for personal, domestic or household use or consumption ("consumer Goods") GCG ’s liability is limited to indemnifying the Customer in accordance with the Act, limited to a liability to pay to the Customer an amount equal to the cost of replacing the Goods, supplying equivalent Goods, paying the cost of replacing or obtaining equivalent Goods or the cost of having the Goods repaired, whichever is elected by GCG.
42. In the case of Goods supplied by GCG to a Customer who is a consumer, in respect of Goods that are of a kind ordinarily acquired for personal, domestic or household use or consumption ("consumer Goods") GCG’s liability is limited to indemnifying the Customer in accordance with the Act, limited to a liability to pay to the Customer an amount equal to the cost of replacing the Goods, supplying equivalent Goods, paying the cost of replacing or obtaining equivalent Goods or the cost of having the Goods repaired, whichever is elected by GCG.
43. Except for those conditions and warranties implied by the Act or other sale of Goods or consumer protection legislation which may not be excluded, the Customer agrees that:
44. GCG shall not be liable for any failure or delay in supply or delivery of the Goods where such failure or delay is wholly or partly due to any cause or circumstance whatsoever outside the reasonable control of GCG including, but not limited to, war, strikes, lockouts, industrial disputes or unrest, government restrictions or intervention, transport delays, fire, act of God, breakdown of plant, shortage of supplies or labour, storm or tempest, theft, vandalism, civil commotions or accidents of any kind.
45. If the Customer fails to comply with any of these Terms and Conditions or being a natural person or persons commits any act of bankruptcy, or being a corporation passes a resolution for winding up or liquidation (other than for the purposes of reorganisation or reconstruction) or administration or enters into any composition or arrangement with creditors of if a receiver or manager or administrator or controller is appointed for any property or assets of the Customer or becomes liable to be wound up by reason of insolvency or if any petition is presented for its winding up, or if a liquidator or provisional liquidator or administrator is appointed, GCG may, in addition to exercising all or any of its rights against the Customer, suspend any further deliveries and immediately recover possession of any Goods not paid for in accordance with these Terms and Conditions.
46. Other than in respect of GCG's obligations pursuant to clause 23 hereof GCG shall not be liable to accept any returned Goods but may in its absolute discretion accept the return of Goods, provided, that such Goods shall only be accepted for return with the prior written approval of a duly authorised representative of GCG. Goods returned for credit pursuant to this clause will be subject to a handling and administration charge equivalent to 20% of the invoiced value of the returned Goods. Return freight and other expenses will be paid for by the Customer and no returns of special Goods will be accepted. Goods returned that are accepted for credit to any trade account (except Capricorn customers) will be issued as a credit note only which may be used against any future purchase. Cash, electronic debit or credit card refunds will not be available at any time. Any returned Goods must be accompanied with a relevant invoice number and/or Goods Return Form.
47. Where the Customer is an “end user” or Consumer within the meaning of the Australian Competition and Consumer Act (CCA) 2010 [VIEW HERE] and has purchased the Goods directly from GCG then they:
48. The Customer agrees that these Terms and Conditions of Sale shall be construed according to the laws of the State or Territory as GCG may in its sole discretion determine. Proceedings by either GCG or the Customer may be instituted and/or continued in such State or Territory as GCG may in its sole discretion determine. Failing such determination the Customer consents to any proceedings being instituted and heard by any appropriate Court sitting in the State of New South Wales applying the laws that State.
SERVICE OF DOCUMENTS
49. The Customer agrees that service of any notices or Court documents may be effected by forwarding same by pre-paid post or facsimile to the last known address of the Customer.
50. Any notice required to be given by the Customer to GCG must be delivered personally or sent by post to the National Credit Manager of GCG at 117 Eldridge Road, Condell Park NSW 2200 and shall only be taken to have been delivered when actually received by the National Credit Manager.
STATEMENT OF DEBT
51. A certificate signed by a Director, Secretary, Financial Controller or Credit Manager of GCG shall be prima facie evidence of the amount of indebtedness of the Customer to GCG at that time.
52. In addition to delivery in person, via post and via facsimile, the customer agrees to have invoices sent via email.
53. The Customer agrees that email communications from GCG to the Customer constitute an "electronic communication" within the meaning of the Electronic Transactions Act 2000 (NSW).
54. The Customer agrees that in agreeing to receive invoices via email, and the service of notices under the NSW Act 1999 or any like or similar legislation that may be applicable in the State or Territory where the Goods were delivered to the customer via email, the Customer is in both instances designating “an information system for the purpose of receiving electronic communications” within the meaning of the Electronic Transactions Act 2000 (NSW).
55. The Customer agrees that evidence of the “dispatch” (within the meaning of the Electronic Transactions Act 2000 (NSW) by GCG of an email is also prima facie evidence of the “receipt” of the email by the Customer within the meaning of the Act. Unless the contrary is proven the time of receipt will be deemed to be twenty (20) seconds after the time of the “dispatch” of the email.
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